Privacy Policy

Effective Date: 18/10/2025

At Axis Auto we are committed to protecting the privacy of our website visitors and users of axis-uv.com. This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have regarding the collection and use of your information. By using the Site, you consent to the data practices described in this policy.

1. Information We Collect

a. Personal Information You Provide to Us:

We collect personal information that you voluntarily provide to us when you interact with the Site, such as when you make a purchase, register for an account, subscribe to our newsletter, or contact us. This information may include:

• Full Name
• Email Address
• Phone Number
• Shipping and Billing Address
• Payment details (processed by a third party; we do not store sensitive credit card information directly on our servers)
• Any other information you choose to provide to us

b. Information Collected Automatically:

When you visit our Site, we may automatically collect certain information from your device. This information may include:

• Your IP address
• Browser type and version
• Operating system
• Pages you visit on our Site
• The date and time of your visit
• The time spent on those pages
• Clickstream data
• Unique device identifiers and other diagnostic data

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use the collected information for various purposes, including:

• To process your orders and deliver products
• To manage your account and provide customer support
• To improve and personalize your experience on the Site
• To analyze Site usage and monitor trends
• To send marketing emails and newsletters (you can opt-out at any time)
• To detect and prevent fraud, and ensure the security of the Site
• To comply with legal obligations

3. Sharing Your Information

We may share your personal information with the following third parties:

• Payment Processors: To securely process your payments (e.g., 2Checkout).
• Shipping and Delivery Companies: To deliver products to you.
• Service Providers: Such as website hosting, data analytics, and customer support services, who help us operate the Site and deliver our services.
• Legal Authorities: If required by law or in response to valid legal requests (e.g., a court order or search warrant).
• Mergers and Acquisitions: In the event of a sale, merger, or transfer of company assets, your personal information may be transferred as part of that transaction.

We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent.

4. Your Data Protection Rights (GDPR Compliant)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Axis Auto aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. These rights include:

1. The right to access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
2. The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
3. The right to erasure (to be forgotten): You have the right to request that we erase your personal data, under certain conditions.
4. The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
5. The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
6. The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at uv@axis-auto.com.

5. Data Security

We place great importance on the security of your personal information and take appropriate security measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include physical, electronic, and administrative safeguards.

6. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as to comply with our legal obligations).

7. Links to Other Sites

Our Site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our Site does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: uv@axis-auto.com
• By phone number: +971 6 565 0021
• By WhatsApp: +971 50 152 5742
• By mail: Sheikh Mohammed Bin Zayed Road - Al Ruqa Al Hamra - Al Haraj Souk - United Arab Emirates